Please read these Terms & Conditions carefully before using Kecino App. They define the rights and responsibilities of both you and us. By using the platform, you are deemed to have accepted these terms.
Before reading the full details, here are six key things you should know — these are the most important points
You must be at least 18 years old to register and place bets on Kecino App. Failure to verify your age will result in account suspension, and your balance will be returned.
18+ OnlyThe minimum deposit is ৳200 and the minimum withdrawal is ৳500. Transactions are supported via bKash, Nagad, and Rocket. Withdrawals are typically processed within 5–30 minutes.
Fast PaymentsEach bonus comes with its own wagering requirement. For the welcome bonus, you are generally required to wager the bonus amount 10 times within a specified period.
Conditional BonusEach person may hold only one account. Members are solely responsible for keeping their password and account details confidential. Accounts may be suspended if suspicious activity is detected.
One AccountBonus abuse, multi-accounting, match-fixing, or any form of fraud is strictly prohibited. If such activity is proven, the account will be permanently suspended.
Zero ToleranceFor any complaint or dispute, reach out to our 24/7 live chat support first. If the issue remains unresolved, email us with full details — we respond within 48 hours.
24/7 SupportA quick overview of Kecino App's key rules and limits
| Subject | Details | Applicable |
|---|---|---|
| Minimum Age | 18 years of age or older | All Members |
| Minimum Deposit | ৳200 (bKash / Nagad / Rocket) | All Members |
| Minimum Withdrawal | ৳500 | All Members |
| Minimum Bet | ৳50 | All Members |
| Welcome Bonus Wager | 10x the bonus amount | New Member |
| Bonus Validity | Must be used within 30 days of receipt | Bonus Eligibility |
| Multiple Accounts | Strictly Prohibited | All Members |
| Maximum Withdrawal (Daily) | ৳1,00,000 (standard), higher for VIP members | All Members |
| Account Inactivity | Accounts with no login activity for 180 days will be marked as inactive | All Members |
| Dispute Resolution Timeframe | Typically 2–5 business days | Where applicable |
These Terms & Conditions form a legal agreement between Kecino App and its members. By registering or using the platform, you confirm that you have read, understood, and agreed to abide by these Terms & Conditions in full.
Kecino App is an internationally licensed online betting platform offering Sports Betting, Live Casino, e-sports, and related entertainment services. These terms apply exclusively to services provided under the kecinoapp.com domain.
Important: These Terms & Conditions may be updated at any time. You will be notified of any changes via your registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
These Terms & Conditions apply to all financial transactions in Bangladeshi Taka (BDT). Kecino App will never ask for your password or OTP via phone or message without your request.
To open an account on Kecino App, you must meet the eligibility criteria listed below. All information provided at registration must be accurate and complete. Providing false information will result in account termination.
To ensure security, Kecino App follows a KYC (Know Your Customer) process. Before making a withdrawal or after reaching a certain transaction threshold, members are required to submit a valid ID (National ID or passport) along with proof of address. This process is typically completed within 24 hours.
Creating multiple accounts using the same device, IP address, or payment method will result in all accounts being closed and all winnings being voided.
Kecino App supports all major mobile payment services in Bangladesh for deposits. Transactions are processed instantly with no extra charges.
Please Note: All deposits must be made from your own registered payment account. Funds sent through third parties will not be accepted and will be returned.
After a deposit, your balance is typically credited within 5 minutes. If there is a delay, please contact support with proof of payment (screenshot).
Withdrawing from Kecino App is simple and secure. However, there are certain conditions every member should be aware of before making a withdrawal.
Withdrawal requests are typically processed within 5–30 minutes. If verification is required, it may take up to 24 hours. Requests submitted between 12:00 AM and 6:00 AM may be processed on the next business day.
Kecino App offers a variety of bonuses and promotions, each with its own specific terms that should be read carefully. By claiming a bonus, you agree to the associated terms.
If multiple accounts are used to abuse the bonus system or circumvent platform rules, all bonuses and associated winnings will be forfeited.
Please familiarise yourself with the rules below before placing bets on Kecino App. A clear understanding of how it works will make for a better betting experience.
If a match is cancelled or not completed within the scheduled time, the related bet will be voided and the stake returned. If the match resumes within 48 hours, the original bet may remain valid — the support team will confirm this.
Kecino App is committed to maintaining a fair and secure betting environment. Any of the activities listed below are strictly prohibited, and accounts found in violation will be permanently closed.
Kecino App uses advanced technology to detect suspicious activity. If fraud is proven, all balances and winnings will be forfeited and legal action may be taken if necessary.
Kecino App reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.
Members may close their account at any time by submitting a request to support. Any available balance should be withdrawn before closure. Once the account is closed, no further bonuses or offers will be available.
Kecino App believes that betting is a form of entertainment — not a source of income. We are committed to supporting the mental and financial well-being of our members.
Please Note: If you feel that betting is getting out of your control, contact us today on our Responsible Gaming page or contact our support team.
Kecino App takes the protection of your personal information extremely seriously. Details provided at registration will be used solely for identity verification, payment processing, and compliance with legal obligations.
If you have a dispute or complaint regarding Kecino App, please follow the steps below. We take every complaint seriously.
Kecino App's decisions are considered final unless an appeal process is available through the relevant licensing authority. All communication may be conducted in Bengali or English.
Kecino App reserves the right to partially or fully modify, amend, or update these Terms & Conditions at any time. Changes take effect immediately upon publication on this page.
Note: Check this page regularly to stay up to date. If you have any questions about a specific term, ask our support team — we're happy to explain in plain language.
Frequently Asked Questions by Members